Our flight from Maine was delayed due to weather and Baltimore was our layover city. The airline re-booked us on another flight late the next evening and we had to find a place to sleep. We were unprepared and knew nothing about Baltimore or the airport. We chose Westin when we heard other passengers talking about staying there. We booked online for the night, and took Westin's free shuttle from the airport. We had slept at a VRBO in Maine for a week, where the bed had a hard, thin, mattress. The bed at the Westin was comfy and we commented that it was the best sleep we'd had all week. As far as noise was concerned, yes, it's near the airport, but they provided enough ambient sound and insulation to where we didn't even hear the planes. Also, the airline had our checked bags, so all we had was what we put in our carry-ons. We were lacking some essentials, so my husband asked the front desk for a toothbrush and toothpaste and was given a goodie bag that included toothbrushes, toothpaste, extra toiletries, and even a roll of toilet paper! Very nice. We had breakfast there the next morning and it was very good with excellent service.
Cynthia
agosto de 2023
Close to the airport. There is not much around the hotel but I there for business so being in a quiet area was appreciated. Nice modern, spacious, clean decor. I felt like I was in a quality room. The hotel in general looked great.
Daguy
abril de 2023
We love the Westin for staycations we we need alone time and a quick night away from the kids. Typically the accommodations are always clean, you can smell the detergent in the sheets lol the location and value for your money makes it worth it
Deidre
março de 2024
The whole staff from the shuttle driver, Front desk clerk, bartender and restaurant staff. Everyone was so nice, kind and very helpful in answering all my many questions. They also recommended other restaurants in the area. I LOVED the breakfast buffet during the week day..Omlettes were Amazing! I will definitely come back to The Westin Baltimore Washington Airport Hotel again. Top notch all throughout the hotel.
Oraina
outubro de 2023
The BED was amazing!!! Best bed I have ever slept in. Loved the drinks at the bar. Pricey, but worth it.
Kimberly
março de 2024
The location was nice. the room was beautiful. the staff was amazing. this was my vert first experience at a westin hotel and in maryland. I was very much pleased. The food was great. the bartender gets an A plus from my husband & I. we enjoyed ourselves and look forward to staying here again.
Princess
março de 2023
Very attentive and caring hotel staff. Lady behind me had an epileptic seizure at the check in desk. Everyone was so caring and willing to help the poor woman. They called 911 immediately and stayed on the phone passing along tips for attending to the woman until the ambulance arrived. Empathy and compassion was demonstrated by the staff and they all reacted brilliantly/calmly to a crisis situation.
Richard
março de 2023
The gentleman at the desk on our departure was very nice and gave us a Uber contact
Sheri
fevereiro de 2023
property was clean, beds were super comfortable. Rooms are bigger than average.
Muhammad
maio de 2023
convenience to airport
Shiela
novembro de 2024